authors
Umander Singh and Mukesh Singla

abstract
In the ever-evolving landscape of education, knowledge has become the most vital asset of institutions aiming for sustainable growth and academic excellence. Knowledge Management (KM), encompassing both tacit and explicit knowledge, plays a pivotal role in improving institutional processes, fostering innovation, and engaging employees meaningfully. This conceptual paper delves into the multifaceted impact of KM on organisational performance in educational institutions. It emphasizes the significance of tacit knowledge in fostering employee engagement, explores theoretical and practical dimensions of KM, and discusses the challenges and opportunities in implementing KM frameworks. Anchored in existing literature and empirical evidence, the paper proposes a conceptual model that interlinks knowledge practices with organisational effectiveness, aiming to offer deeper insights for academia, policymakers, and institutional leaders.